Developing communication skills in social work /
Beesley, Paula, author
Developing communication skills in social work / by Paula Beesley, Melanie Watts and Sarah Harlow - Second edition - London : Sage, c2024 - vii, 205 pages : illustrations ; 22 centimeters - c2024
Includes bibliographical references and index.
1. Reflection and emotional intelligence. 2. Initial engagement. 3. Listening. 4. Clarification. 5. Empathy. 6. Challenging: Holding sensitive conversations. 7. Working with resistance. 8. Barriers to effective communication. 9. Remote communication. 10. Case recording and assessments. 11. Inter-professional communications. 12. Managing endings.
978-15297-5278-6
Communication
Social work
BCir. 361.3 / B3928d
Developing communication skills in social work / by Paula Beesley, Melanie Watts and Sarah Harlow - Second edition - London : Sage, c2024 - vii, 205 pages : illustrations ; 22 centimeters - c2024
Includes bibliographical references and index.
1. Reflection and emotional intelligence. 2. Initial engagement. 3. Listening. 4. Clarification. 5. Empathy. 6. Challenging: Holding sensitive conversations. 7. Working with resistance. 8. Barriers to effective communication. 9. Remote communication. 10. Case recording and assessments. 11. Inter-professional communications. 12. Managing endings.
978-15297-5278-6
Communication
Social work
BCir. 361.3 / B3928d