Developing communication skills in social work / by Paula Beesley, Melanie Watts and Sarah Harlow

By:

Beesley, Paula, author

Contributor(s):

Material type: Text

TextPublication details: London : Sage, c2024Edition: Second editionDescription: vii, 205 pages : illustrations ; 22 centimetersContent type:

rdacontent

ISBN:

978-15297-5278-6

Subject(s):

DDC classification:

Second edition BCir. 361.3 B3928d

Contents:

1. Reflection and emotional intelligence. 2. Initial engagement. 3. Listening. 4. Clarification. 5. Empathy. 6. Challenging: Holding sensitive conversations. 7. Working with resistance. 8. Barriers to effective communication. 9. Remote communication. 10. Case recording and assessments. 11. Inter-professional communications. 12. Managing endings.

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Holdings
Item type	Home library	Call number	Status	Date due	Barcode
Bansalan Circulation1	UM Bansalan College LIC	BCir. 361.3 B3928d 2024 (Browse shelf(Opens below))	Available		9263

Includes bibliographical references and index.

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