Principles of total quality management / (Record no. 11077)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01195nam a22002537a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250912182929.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS | |
| fixed length control field | a||||dr|||| 00| 0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | ta |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250912t2024 ||||||||r|||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-971-9655-93-0 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | UM Bansalan College LIC |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | BFil. 658.562 |
| Item number | P260p |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Pasahol, Jhon Ven Saint Laqui, author |
| 9 (RLIN) | 17202 |
| 245 ## - TITLE STATEMENT | |
| Title | Principles of total quality management / |
| Statement of responsibility, etc. | by Jhon Ven Saint L. Pasahol, Chandra R. Tingga and Shiela C. Castillo |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Intramuros, Manila, Philippines : |
| Name of publisher, distributor, etc. | Mindshapers, Co., Inc., |
| Date of publication, distribution, etc. | c2024 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | viii, 174 pages ; |
| Dimensions | 25 centimeters |
| 336 ## - CONTENT TYPE | |
| Content type term | rdacontent |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | 1. Total Quality Management.-- 2. Gurus of Quality Management.-- 3. Concept of Quality Management.-- 4. Leaders in Total Quality Management.-- 5. Customer Satisfaction.-- 6. Service Quality.-- 7. Customer Retention.-- 8. Employee Involvement.-- 9. Process Improvement.-- 10. Benchmarking.-- 11. Environmental Management Systems.-- 12. Quality Function Deployment.-- Case Studies. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Management |
| 9 (RLIN) | 7 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Tingga, Chandra R. |
| 9 (RLIN) | 18106 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Castillo, Shiela C. |
| 9 (RLIN) | 18107 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Bansalan Filipiniana1 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | UM Bansalan College LIC | 09/12/2025 | BFil. 658.562 P260p 2024 | 9561 | 09/12/2025 | c.1 | 09/12/2025 | Bansalan Filipiniana1 | |||||
| Dewey Decimal Classification | UM Bansalan College LIC | 09/12/2025 | BFil. 658.562 P260p 2024 | 9562 | 09/12/2025 | c.2 | 09/12/2025 | Bansalan Filipiniana1 |