Service operations management/ (Record no. 2015)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00963nam a22002057a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 4704 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20241021164747.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 161108b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0 02 406811 X |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | UM Bansalan College LIC |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | BCir. 658 |
| Item number | Sch44s |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| 9 (RLIN) | 2868 |
| Personal name | Schmenner, Roger W. |
| 245 ## - TITLE STATEMENT | |
| Title | Service operations management/ |
| Statement of responsibility, etc. | by Roger W. Schmenner |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | --New Jersey: |
| Name of publisher, distributor, etc. | Prentice Hall, Inc. |
| Date of publication, distribution, etc. | c1995. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xiv, 406p.: |
| Other physical details | ill. |
| Dimensions | 23.5cm. |
| 500 ## - GENERAL NOTE | |
| General note | Includes index |
| 505 ## - FORMATTED CONTENTS NOTE | |
| Formatted contents note | Contents -- the nature of services -- supporting the service encounter --flows, bottlenecks, and balance --bottlenecks in space and time: layouts and variability --making quality happen -- making quality happen -- service standards, plans, schedules, and controls -- matching demand and supply -- managing inventories: time-independent systems -- issues in logistics, location, and franchising. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Bansalan Circulation1 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Current library | Date acquired | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | UM Bansalan College LIC | 11/08/2016 | 4704 | BCir. 658 Sch44s 1995 | 4704 | 06/24/2021 | 11/08/2016 | Bansalan Circulation1 |