Services marketing / by Aashima Mittal and Ayushi Sethi
Material type:
- rdacontent
- 978-93-93274-16-8
- BCir. 658 M6977s
Includes bibliographical references and index.
1. The emergence of service economy. -- 2. Marketing matrix. -- 3. Services markerting matrix. -- 4. Service buying behavior. -- 5. Service quality.
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