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How to communicate at work : Making a success of your working relationships / by Ann Dobson

By: Material type: TextTextPublication details: Hongkong : Grolier International Inc., c1999Edition: Deluxe editionDescription: 189p.: 24 cmISBN:
  • 0-7172-9738-1
DDC classification:
  • BRef. 658 D656g 1999 Deluxe ed.
Contents:
1. Let's communicate --2. How to speak and listen --3. How to liaise, negotiate and persuade --4. How to stand up for yourself --5. How to use body language --6. How to deal with visitors --7. How to communicate on paper --8. How to store and present information --9. How to del with travel and meetings --10. How to use charts and graphs --11. How to manage interviews --12. How to master grammar, punctuation and spelling.
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Includes appendix, glossary and index

1. Let's communicate --2. How to speak and listen --3. How to liaise, negotiate and persuade --4. How to stand up for yourself --5. How to use body language --6. How to deal with visitors --7. How to communicate on paper --8. How to store and present information --9. How to del with travel and meetings --10. How to use charts and graphs --11. How to manage interviews --12. How to master grammar, punctuation and spelling.

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