Total quality in higher education/ by Ralph G. Lewis and Douglas H. Smith

By:

Lewis,Ralph G

Contributor(s):

Smith, Douglas H

Material type: Text

TextPublication details: --U.S.A: St. Lucie Press, c1994Description: xiii-p.321 illISBN:

0-9634030-7-9

DDC classification:

BCir.378.1 L58t 1994

Contents:

--Contents 1.Why total quality? --2.Overview of total quality --3.The house of quality --4.Strategy management --5.Process management --6.Project management and team management --7.Individual management and task management --8.Implementation: The transforming process --9.ISO 9000 in training and education:Avieew to the future.

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Holdings
Item type	Home library	Call number	Status	Date due	Barcode
Bansalan Circulation1	UM Bansalan College LIC	BCir.378.1 L58t 1994 (Browse shelf(Opens below))	Available		2679

Includes glossary and index.

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