Management information system: Managing information technology in the internetworked enterprise/ by James A. O'Brien

Includes appendices, glossary and indexes

Contents Chapter 1. Introduction to Information Systems in Business --2. Fundamentals of Information Systems --3. Solving Business Problems with Information Systems --4. Managerial Overview: Computer Hardware --5.Managerial Overview: Computer Software --6.Managerial Overview: Telecommunications --7.Managerial Overview: Database Management --8. The Internet and Electronic Commerce --9. Intranets, Extranets, and Enterprise Collaboration --10. Information Systems for Business Operations --11. Information Systems for Managerial Decision Support --12. Information Systems for Strategic Advantage --13. Managing IT: Enterprise and Global Management --14.Manging IT: Planning and Implementing Change --15. Managing IT: Security and Ethical Change.