Communication works/ by Teri Kwal Gamble

Includes glossary and index.

PART ONE. The Essentials of Communication. --Chapter 1. Communication: the starting line. --Chapter 2. Communicating in a Culturally Diverse society and world. --Chapter 3. Communication and the self-concept: Who are you?. --Chapter 4. Communication and Perception: I am more than a camera. --Chapter 5. Language and Meaning: Helping Minds Meet. Chapter 6. Nonverbal Communication: Silent language speaks. --Chapter 7. Listening and Critical Thinking. --PART TWO. Interpersonal Communication. --Chapter 8. Understanding relationships. --Chapter 9. Person to person: Relationships in Context. --Chapter 10. Interviewing: From Both Sides of the Desk --PART THREE. Communicating in the small group. --Chapter 11. The roles of the group in Decision making and problem solving. --Chapter 12. Group networks, membership, and leadership. --Chapter 13. Handling Group Conflict: How to disagree without becoming disagree. --PART FOUR. Communicating to the Public. --Chapter 14. The Speaker and the audience: The Occasion and the subject. --Chapter 15. Developing your Speech: Supporting your ideas. --Chapter 16. Designing your speech: organizing your ideas. --Chapter 17. Delivering your speech: presenting your ideas. --Chapter 18. Informative Speaking . --Chapter 19. Persuasive Speaking.