Developing communication skills in social work / by Paula Beesley, Melanie Watts and Sarah Harlow

By:

Beesley, Paula, author

Contributor(s):

Material type: Text

TextPublication details: London : Sage, c2024Edition: Second editionDescription: vii, 205 pages : illustrations ; 22 centimetersContent type:

rdacontent

ISBN:

978-15297-5278-6

Subject(s):

DDC classification:

Second edition BCir. 361.3 B3928d

Contents:

1. Reflection and emotional intelligence. 2. Initial engagement. 3. Listening. 4. Clarification. 5. Empathy. 6. Challenging: Holding sensitive conversations. 7. Working with resistance. 8. Barriers to effective communication. 9. Remote communication. 10. Case recording and assessments. 11. Inter-professional communications. 12. Managing endings.

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Holdings
Item type	Home library	Call number	Status	Date due
Bansalan Circulation1	UM Bansalan College LIC	BCir. 361.3 B3928d 2024 (Browse shelf(Opens below))	Available

Includes bibliographical references and index.

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