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Quality in education: An implementation handbook/ by Jerome S. Arcaro

By: Material type: TextTextPublication details: Florida: St. Lucie Press/ c1995Description: xvi, 172p.: 23.5 cmISBN:
  • 1-884015-58-1
DDC classification:
  • BRef. 371.00973 Ar21t 1995
Contents:
Contents I. Introduction --II. Leadership --III. Malcolm baldrige national quality award for education --IV. TQM in education --V. Quality --VI. Examples of quality schools --VII. TQM implementation --VIII. Organizing for quality --IX. Creating quality task teams --X. The problem-solving --XI. Problem-solving tools and techniques --XII. Basic problem-solving tools --XIII. Cost of quality --XIV. Continuous improvement --XV. Conclusion.
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include index

Contents I. Introduction --II. Leadership --III. Malcolm baldrige national quality award for education --IV. TQM in education --V. Quality --VI. Examples of quality schools --VII. TQM implementation --VIII. Organizing for quality --IX. Creating quality task teams --X. The problem-solving --XI. Problem-solving tools and techniques --XII. Basic problem-solving tools --XIII. Cost of quality --XIV. Continuous improvement --XV. Conclusion.

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