Managing credit: How to master the basic skills of credit control/ by Roy Hedges
Material type:
- 0-7172-9737-3
- BRef. 658 H358g 1999 Deluxe ed.
Includes glossary and index
1. Controlling your credit --2. Creating a credit policy --3. Assessing credit risk --4. Dealing with consumer credit --5. Operating a sales ledger --6. Profit from customers' complaints --7. Making sure you get paid --8. Coping with litigation and insolvency --9. Getting to know commercial law --10. Discovering export credit --11. Taking advantage of credit insurance.
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