Total quality management / by Angelita Ong Camilar-Serrano
Material type:
TextPublication details: Manila: Unlimited Books Library Services & Publishing Inc., c2016Description: x, 252p,; 25.1cmSubject(s): DDC classification: - BFil. 658.562 C146t
| Item type | Home library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Bansalan Filipiniana1 | UM Bansalan College LIC | BFil. 658.562 C146t 2016 (Browse shelf(Opens below)) | c.1 | Available | 7040 | ||
| Bansalan Filipiniana1 | UM Bansalan College LIC | BFil. 658.562 C146t 2016 (Browse shelf(Opens below)) | c.2 | Available | 7041 | ||
| Bansalan Filipiniana1 | UM Bansalan College LIC | BFil. 658.562 C146t 2016 (Browse shelf(Opens below)) | c.3 | Available | 7042 |
Includes bibliography.
Chapter 1. -- Introduction to TQM -- 2. Strategic dimensions of quality -- 3. Gurus of TQM -- 4. Kaizen : concepts and systems -- 5. Good housekeeping -- 6. Phases in TQM implementation -- 7. TQM and planning tools -- 8. Customer value strategy -- 9. Quality standards.
Chapter I: Introduction to TQM --Chapter 2: Strategic dimensions of quality --Chapter 3: Gurus of TQM --Chapter 4: Kaizen: Concepts and systems --Chapter 5: Good Housekeeping --Chapter 6: Phrases in TQM implementation --Chapter 7: TQM and planning tools --Chapter 8: Customer value strategy --Chapter 9: Quality standards.
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