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Introduction to hotel and front office operations/ by Amelia S. Roldan
Material type:
TextPublication details: Manila: AR Skills Development and Management Services, Inc., c2014Description: ii,175p.: ill.; 26.4cmISBN: - 978-971-94195-7-0
- BFil.674.94068 R64i
Contents:
Chapter 1.--Overview of the hospitality industry --2. The rooms division & and the front office --3. Handling rooms reservations --4. The front desk --5. Bell service --6. Front office cashiering --7.Insuring guest safety --8. Room sales & guest relations.
| Item type | Home library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Bansalan Filipiniana1 | UM Bansalan College LIC | BFil.674.94068 R64i 2014 (Browse shelf(Opens below)) | Available | 6868 |
Chapter 1.--Overview of the hospitality industry --2. The rooms division & and the front office --3. Handling rooms reservations --4. The front desk --5. Bell service --6. Front office cashiering --7.Insuring guest safety --8. Room sales & guest relations.
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