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Incredible customer service/ by David Freemantle

By:

Freemantle, David

Material type: Text

TextPublication details: London: McGraw-Hill Book Company, c1992Description: xiii, 197p. 21.5cmISBN:

0-074-707753-9

DDC classification:

BCir. 658.8'12 F877i 1992

Contents:

Part I. The key tests of customer service --2. Managing to achieve incredible customer service --3. Some practical steps --4. Some case studies --5. Some final thoughts.

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Holdings
Item type	Home library	Call number	Status	Date due	Barcode
Bansalan Circulation1	UM Bansalan College LIC	BCir. 658.8'12 F877i 1992 (Browse shelf(Opens below))	Available		3327

Part I. The key tests of customer service --2. Managing to achieve incredible customer service --3. Some practical steps --4. Some case studies --5. Some final thoughts.

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