The management and control of quality/ by James R. Evans and William M. Lindsay

By:

Evans, James R

Contributor(s):

Lindsay, William M

Material type: Text

TextPublication details: --New York: West Publishing Company c1996.Edition: Third editionDescription: xxiv, 749p.: 25.2cmISBN:

0-314-06215-7

DDC classification:

Third edition B.C. 658.56 Ev151

Contents:

Part 1. THE QUALITY SYSTEM -- Chapter 1. Introduction to Quality -- 2. Quality in manufacturing and services systems -- 3. Quality Management Philosophies -- Part 2. MANAGEMENT ISSUES IN QUALITY -- Chapter 4. Total quality Management -- 5. Focusing on customers -- 6. Leadership and strategic Planning -- 7. Quality in product and process Design -- 8. Measurement and strategic information Management -- 9. Process Management and continuous Improvement -- 10. Human resource management for quality -- 11. Employee involvement and participative management -- 12. Quality management evaluation and assessment -- 13. Organizing and Implementing TQM -- Part 3. TECHNICAL ISSUES IN QUALITY -- Chapter 14. Quality Assurance and control -- 15. Fundamentals of statistical process control -- 16. Additional Topics in Statistical Process Control -- 17. Reliability.

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Holdings
Item type	Home library	Call number	Status	Date due	Barcode
Bansalan Circulation1	UM Bansalan College LIC	BCir. 658.56 Ev151 1996 (Browse shelf(Opens below))	Available		1738

Includes appendixes and index

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