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How to become a better negotiator/ by Richard A. Luecke and James G. Patterson

By: Contributor(s): Material type: TextTextPublication details: New York : American Management Association, c2008Edition: Second editionDescription: ix, 96p.: 22.5 cmISBN:
  • 978-0-8144-0047-0
DDC classification:
  • Second ed. BRef. 658.4052 L571h 2008
Contents:
Chapter 1. Win -lose or win-win --2. Three indispensable concepts --3. Communication styles --4. Listening as a primary negotiating skill --5. Managing Conflict --6. The importance of assertiveness --7. Prepare to negotiate --8. Doing the deal --9. Common pitfalls.
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Chapter 1. Win -lose or win-win --2. Three indispensable concepts --3. Communication styles --4. Listening as a primary negotiating skill --5. Managing Conflict --6. The importance of assertiveness --7. Prepare to negotiate --8. Doing the deal --9. Common pitfalls.

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