Experiencing quality/ by Cynthia A. Lengnick-Hall and Melissa G. Hartman
Material type:
- 0-03-009254-X
- BCir. 658.5 L547e 1995
Item type | Home library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Bansalan Circulation1 | UM Bansalan College LIC | BCir. 658.5 L547e 1995 (Browse shelf(Opens below)) | c.1 | Available | 1990 | ||
Bansalan Circulation1 | UM Bansalan College LIC | BCir. 658.5 L547e 1995 (Browse shelf(Opens below)) | c.2 | Available | 2015 |
Includes appendix, references and index
Section I. Introduction --II. Fundamental quality concepts --III. Adapting quality to a specific setting --IV. Tools and techniques for achieving and sustaining quality.
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