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301 great customers service ideas/ by Harvey Mackay
Material type:
TextPublication details: --Boston: Inc. Magazine c1997.Description: 351p. 18cmISBN: - 1-880394-33-2
- BCir. 658.8 T413 1997
Contents:
I. Hiring & training --II. Motivating people --III. Using technology --IV. Communicating --V. Measuring --VI. Value-added --VII. Partnering --VIII. Promoting --IX. Red carpet ideas --X. Post- sales service.
| Item type | Home library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Bansalan Circulation1 | UM Bansalan College LIC | BCir. 658.8 T413 1997 (Browse shelf(Opens below)) | Available | 4640 |
Include index
I. Hiring & training --II. Motivating people --III. Using technology --IV. Communicating --V. Measuring --VI. Value-added --VII. Partnering --VIII. Promoting --IX. Red carpet ideas --X. Post- sales service.
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